Which statement about the Feel-Felt-Found framework is accurate?

Prepare for the Andy Elliot Objections Test. Hone your sales skills with flashcards and multiple choice questions. Each query comes with insights and explanations. Ace your exam!

Multiple Choice

Which statement about the Feel-Felt-Found framework is accurate?

Explanation:
Feel-Felt-Found is a way to respond to objections by validating emotions, showing that others have shared the same feelings, and pointing to what was learned that helped. You start by naming and acknowledging how the prospect feels, which lowers resistance and shows you’re listening. Next, you relate to that feeling—either by saying you’ve felt it too or by referencing others who did—so the objection isn’t dismissed, it’s understood. Finally, you share what was found to help, offering a tangible outcome or insight that addressed the concern and supported a positive decision. This isn’t about presenting the most aggressive numbers, nor is it a closing gambit aimed at pressure. It’s a compassionate, evidence-backed way to move from doubt to clarity by connecting the concern to a real, helpful result. It also isn’t about shaming the client; it’s about empathy, relatability, and a proven solution that others discovered.

Feel-Felt-Found is a way to respond to objections by validating emotions, showing that others have shared the same feelings, and pointing to what was learned that helped. You start by naming and acknowledging how the prospect feels, which lowers resistance and shows you’re listening. Next, you relate to that feeling—either by saying you’ve felt it too or by referencing others who did—so the objection isn’t dismissed, it’s understood. Finally, you share what was found to help, offering a tangible outcome or insight that addressed the concern and supported a positive decision.

This isn’t about presenting the most aggressive numbers, nor is it a closing gambit aimed at pressure. It’s a compassionate, evidence-backed way to move from doubt to clarity by connecting the concern to a real, helpful result. It also isn’t about shaming the client; it’s about empathy, relatability, and a proven solution that others discovered.

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